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November Ordinary Council Meeting Wrap-up

Project Zero30 - Greenhouse Gas Account for Armidale Region 

The Project Zero30 Board presented the Armidale Regional Local Government Greenhouse Gas Account to Council. 

The Project Zero30 initiative was a partnership created in October of 2019, between the University of New England and the Armidale Regional Council.

The aim of Project Zero30 is to bring the Armidale Region Local Government Area (LGA) to net zero emissions by 2030.

The initiative requires regular collaboration between the Armidale Regional Council, the University of New England and the broader regional community.

In conclusion, this report provided the Armidale Regional Local Government Greenhouse Gas Account to Council and recommended a workshop to development abatement actions that Council can reasonably undertake.

Customer Service Promise - Draft for Public Exhibition

Councillors have approved the public exhibition of the Customer Service Promise which defines the standards the community can expect when dealing with council and supports the delivery of a high quality, consistent customer experience.

Our Customer Service Promise outlines the standards we will commit to in order to deliver professional customer service that meets your expectations.

Customer service is the responsibility of all Council staff and we will hold each other accountable in our service commitment to the community.

Council is committed to being open, honest, fair, and accountable in all our dealings with customers and strive to provide timely, efficient, and consistent services.

To make this relevant and achievable across all areas of council, a set of standards have been developed that all staff will strive for and be measured against.

Latest stories

News

New guidelines for City to Soil bins
To meet NSW Environment Protection Authority, WHS, resource recovery and service requirements, Council has implemented ‘contamination management’ in new contracts for bin collection services.
Bradley Street footpath cleaning to start this week
Armidale Regional Council will be undergoing footpath cleaning in Bradley Street Guyra from April 19 to 23 to help make it safer for pedestrians during wet and frosty weather.
Region’s youth celebrated at Council awards ceremony
Armidale Regional Council celebrated Youth Week on Thursday 11 April with a delicious morning tea and the reactivation of the region’s Youth Awards. Local school students and other young members of the community gathered at Town Hall alongside service providers and others keen to celebrate!
Vicar wins Autumn Festival photography competition
A minister from Guyra has taken out first prize in Armidale Regional Council’s inaugural Autumn Festival photography competition with a glorious image of his church surrounded by golden Autumn leaves.
Residents get smart when it comes to saving water
Fifty households in Armidale have started a “smart” water meter trial that could result in residents saving on water usage and early detection of water leaks.
Life’s a beach at official opening of Dumaresq Dam Reserve
Armidale Regional Council (ARC) has announced Dumaresq Dam Reserve will officially open on April 13 so residents and visitors can enjoy the full facilities the upgraded nature reserve has to offer.
New Council waste services rollout a success
Armidale Regional Council’s new waste services operation has had a successful rollout with JR Richards taking over the eight-year contract for the collection of residents’ red and green lid garbage bins and Armidale Recycling Services returning for a new contract.
Armidale Autumn Festival 2024 impacted by weather
The planned Armidale Autumn Festival 2024 has been impacted by weather, and will sadly not proceed in its full form.
Community recovery field day gathers Lower Creek community and services
Armidale Regional Council partnered with Kempsey Shire Council and New England Weeds Authority to gather community members and service providers at a recovery field day at Lower Creek in the Upper Macleay Valley.
New Toy Collection at Guyra Library comes into play
Families are now able to borrow toys from a new collection available at Guyra Library.