1. Home

Relief for ratepayers and not-for-profit lessees available now from Council

Armidale Regional Council is offering immediate relief to ratepayers experiencing genuine financial hardship due to the Coronavirus pandemic by allowing a three month payment deferral period and relief to not-for-profit organisations renting property from Council.

Mayor Simon Murray said it was imperative that we make available opportunities for ratepayers to defer rates whilst the economy is in hibernation and many people have been either stood down, businesses closed or experiencing a significant loss of income.

“The latest rates instalment will be mailed-out to ratepayers next week and we want to reassure members of the community that may be struggling financially that they have the option to defer the payment or enter into a payment plan,” said Cr Murray.

“We will do everything we can to assist ratepayers and not-for-profit tenants of Council facilities to get through this difficult period together. Whether that is a deferral or establishing a payment plan.”

The Interim Hardship Policy is available to view here. Please contact Council’s Customer Service Centre on 1300 136 833 or email council@armidale.nsw.gov.au to speak to a Council representative who will help you with your application and discuss your options.

The policy is an extension of Council’s existing hardship policy provisions and the arrangements contained in the policy are to remain in place until 30 June 2020. This policy will then be reviewed in light of the Coronavirus shutdown restrictions that exist at that time and the associated impact that they are having on the community.

Ratepayers and members of the community experiencing financial hardship due to loss of income who cannot make payments on other fees and charges, including water utility payments owed to Council can also apply for hardship and will be assessed on a case by case basis.

Latest stories


New taskforce to pilot domestic violence program for First Nations men in the Armidale region
A new taskforce has been established to help pilot and facilitate the establishment of a community centred, culturally safe domestic violence program for First Nations men in the Armidale region.
Work to commence on new Beardy Street Mall stage in early October
The reconstruction of the Beardy Street Mall stage will soon begin, marking a significant milestone in the Mall Revitalisation program.
Planned closure for Armidale Library renovations
Some adjustments are being made to the library to allow for the creation of more open spaces and a community living room to accommodate a variety of programs, events and exhibitions.
2021 Armidale Spring Games postponed
Due to the current COVID-19 outbreak, Armidale Regional Council has made the decision to postpone the inaugural Armidale Spring Games until further notice.
Online transactions peak throughout lockdown
If the global pandemic has taught us anything, it’s how quickly people can adapt to change. While the transition to work-from-home environments was a swift one for the region six weeks ago, Council’s Customer Service team quickly adjusted to their home environments to ensure they could continue to meet the needs of the community, while adhering to Public Health Orders.
COVID Response
NON-essential public facing services will resume on Wednesday 15 September.
Applications open for Black Summer Bushfire Recovery Program
Rural and Regional communities in LGAs across Australia, disaster declared during the 2019-20 Black Summer Bushfires are encouraged to apply for funding through the Australian Government’s Black Summer Bushfire Recovery (BSBR) Program.
Productivity flows thanks to new irrigation system
Council’s Waste Water Treatment Plant and Reuse Farm has found a way to increase efficiency and reduce manual labour costs when maintaining crops grown at the farm through embracing a new centre pivot irrigation system.
Swooping September is upon us
While many of us are excited to wave goodbye to the region’s Winter months and soak up the sun in the region’s beautiful outdoor spaces, this simple pleasure can come at a cost during the early weeks of Spring. With magpie swooping season now upon us, it’s time to start thinking about ways to get through this time unscathed.