Armidale Regional Council is offering immediate relief to ratepayers experiencing genuine financial hardship due to the Coronavirus pandemic by allowing a three month payment deferral period and relief to not-for-profit organisations renting property from Council.
Mayor Simon Murray said it was imperative that we make available opportunities for ratepayers to defer rates whilst the economy is in hibernation and many people have been either stood down, businesses closed or experiencing a significant loss of income.
“The latest rates instalment will be mailed-out to ratepayers next week and we want to reassure members of the community that may be struggling financially that they have the option to defer the payment or enter into a payment plan,” said Cr Murray.
“We will do everything we can to assist ratepayers and not-for-profit tenants of Council facilities to get through this difficult period together. Whether that is a deferral or establishing a payment plan.”
The Interim Hardship Policy is available to view here. Please contact Council’s Customer Service Centre on 1300 136 833 or email firstname.lastname@example.org to speak to a Council representative who will help you with your application and discuss your options.
The policy is an extension of Council’s existing hardship policy provisions and the arrangements contained in the policy are to remain in place until 30 June 2020. This policy will then be reviewed in light of the Coronavirus shutdown restrictions that exist at that time and the associated impact that they are having on the community.
Ratepayers and members of the community experiencing financial hardship due to loss of income who cannot make payments on other fees and charges, including water utility payments owed to Council can also apply for hardship and will be assessed on a case by case basis.
Published on 15 Apr 2020