Armidale Regional Council provides a 24 hour, 7 day a week Online Service function for payments, certificate lodgement and accessing Council's property and application registers. 

To pay your rates please go to our Self Service page.

Sign up to receive your rates notice online

Other Payment Options

You can continue to use POSTbillpay to pay your rates.

Other methods of payments are as follows:

  • Cash*
  • Eftpos*
  • Cheque*
  • Your closest Post Office
  • For credit card payments over the phone, call 13 18 16. Ensure you have your assessment number ready.
  • By BPAY. The BPAY number is 17376, and the reference number is your assessment number.

* To make a payment by cash, eftpos or cheque, visit Council's Customer Service areas in Armidale or Guyra.  

To find out more about how rates are charged in NSW visit the Office of Local Government website

If you disagree with your categorisation, application for a review of your category (under Section 525, Local Government Act 1993) is available via Council's forms page. Fill in the form and email to council@armidale.nsw.gov.au. Council will notify you of its decision concerning your request. If you are dissatisfied with Council's decision you may (under Section 526, Local Government Act 1993) within 30 days of Council's decision lodge an appeal to the Land and Environment Court. 

Property owners having difficulty paying their rates are strongly advised to contact Council to discuss possible assistance measures.

Special Rate Variation Application

Application form - Part A Special Rate Variation Merged Councils 2021-22 (XLSX 2.2MB)
Application form - Part B Special Rate Variation Merged Councils 2021-22 (DOCX 2.2MB)
Council resolution to apply for SRV (PDF 533.6KB)
Certificate of application (PDF 35.9KB)
IPART instrument of approval and full report for Special Rate Variation application 2014-15 (PDF 577.9KB)
OLG confirmation of expiring SRV amount (PDF 59.4KB)
Community Strategic Plan 2017-2027 (~~~DocAnnotation.type.2041~~~ ~~~DocAnnotation.size.2041~~~)
Delivery Program 2018-2022 (PDF 568.1KB)
Resourcing Strategy 2020-2021 (addendum to revised Delivery Program 2018-2022) (PDF 3.4MB)
Community engagement (PDF 4.2MB)
Community feedback (PDF 40.9MB)
Interim Hardship Policy October 2020 (PDF 162.9KB)
Asset management (PDF 7MB)
Council resolution to adopt updated IP&R documents (PDF 70.8KB)
Ratepayer Impact - Morrison Low Capacity to Pay Report April 2019 (PDF 1001.2KB)
Armidale Dumaresq Council - Fit for the Future assessment summary (PDF 1.2MB)
Performance Improvement Order (PDF 756.8KB)
Audited Financial Statements year ended 30 June 2020 (PDF 3.7MB)