Community Services

State/National Support lines

NSW Mental Health Line: 1800 011 511 - Mental Health crisis telephone service in NSW.

Kids Helpline: 1800 551 800 - A free, private and confidential 24/7 phone and counselling service for young people aged 5 to 25 years.

Lifeline: 13 11 14 - A crisis support service that provides short term support at any time for people who are having difficulty coping or staying safe.

COVID19 Legal Aid - If you are experiencing a legal issue, or need information about something relating to employment, renting, or another issue caused by the effects of COVID19, you can access assistance from the State Library of NSW -

COVID19 Health Information Line: 1800 020 080

In the case of an emergency please phone 000

Service Name

Service supplied

Contact number


Armidale Youth Refuge

Emergency accommodation and housing, financial, food and outreach support provided to 16-24 year olds that are at risk, or are currently, homeless.

02 6772 6557

174A Allingham Street, Armidale

BackTrack Shed

BackTrack enables young people who have lost their way to reconnect with education and training, become work ready and secure meaningful employment,

02 6771 3577

15-17 Grafton Road, Armidale

Best Employment

BEST Employment delivers a number of programs aimed at changing lives and helping jobseekers to prepare, find and keep a job

02 6771 8100

Level 2,

109 Jessie Street


Blue Wren Therapy

Registered counsellor. Zoom, Skype, and face to face appointment available for grief counselling.

0491 191 863

Careers Network

Working together to provide good career pathways for young people.

02 6763 4800

Centrecare Armidale

Mental health support services available via Telehealth and Phone.

(Mental Health Plan required via a GP)

02 6738 7200

150 Rusden Street



Mental health service programs available. Referral accessible via GP or Community Mental Health

02 9393 9556

94 Rusden Street


Freeman House

Provides residential and outreach drug and alcohol rehabilitation support. Provides crisis support for homelessness.

02 6776 8117

1 Crescent Street



Free mental health support services available for youth aged 12 – 25.

(No Mental Health Plan required for this service)

02 6738 7272

150 Rusden Street


Homes North

Provides assistance with homelessness crises.

02 6772 5133

Emergency line: 1300 662 721

117 Faulkner Street


The Hub – Guyra

The Hub provides information, referrals, and support for all community services and all crises.

02 6779 1635

160 Bradley Street, Guyra

Women’s Refuge Centre

Providing crisis response support and crisis prevention support for Women and their children.

24/7 line:

02 6772 5352

On request - Armidale